Types of Information We Collect

We collect several types of information to provide our travel services and improve your experience:

• Contact & Booking Information: This includes your name, email address, phone number, address, travel dates, tour preferences, and any dietary restrictions or special needs.
• Payment Information: We may process payment details through a secure third-party provider to complete your booking. We do not directly store credit card numbers.
• Website Usage Data: We collect information about how you interact with our website, such as your IP address, pages visited, and time spent on our site. This helps us analyze trends and improve our services.
• Marketing Preferences: With your consent, we may collect information on whether you wish to receive promotional emails or newsletters.

How We Use Your Information

• Fulfilling Travel Arrangements: We use your information primarily to process your tour bookings, communicate with you about your trip, and coordinate with hotels, transportation providers, and other essential partners.
• Personalizing Your Experience: We may use your travel preferences to suggest itineraries or highlight specific tours that might interest you.
• Website Improvement & Analytics: We analyze website usage data to understand how visitors use our site and to identify areas for improvement.
• Marketing Communications: If you have opted in, we may send you occasional emails about promotions, new tours, or travel-related content. You can unsubscribe at any time.

Data Sharing

We limit the sharing of your personal information to the following instances:

• Necessary Service Providers: We use your information primarily to process your tour bookings, communicate with you about your trip, and coordinate with hotels, transportation providers, and other essential partners.
• Legal Obligations: We may use your travel preferences to suggest itineraries or highlight specific tours that might interest you.
• Analytics & Advertising: We analyze website usage data to understand how visitors use our site and to identify areas for improvement.

Your Privacy Rights

You have the following rights regarding your data:

• Access & Correction: You can request to see the information we hold about you and ask us to correct any inaccuracies.
• Deletion: Under certain circumstances, you may request that we delete your personal information.
• Opt-out of Marketing: You can withdraw your consent for marketing communications at any time by using the "unsubscribe" link in our emails or by contacting us directly.

Security Measures

We take the protection of your data seriously and implement appropriate technical and organizational security measures. However, no data transmission over the internet can be guaranteed as 100% secure.

Cookies & Tracking Technologies

Our website uses cookies to improve functionality and to personalize your experience. You can manage cookie settings in your browser. For more information, please see our Cookie Policy.

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.

Contact Us

If you have questions or concerns about our privacy policy, please contact us at info@globexgo.com

Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. We'll post any updates on our website with the effective date.